Refunds will be considered if the service has not been fully rendered.
Once a service has commenced, refunds will be prorated based on the amount of service provided and any resources utilized.
A valid reason for the refund request must be provided.
Non-Refundable Services:
Services that have been fully rendered are non-refundable.
Custom or personalized services, once started, are non-refundable unless there was an error on our part.
Timeframe for Refunds
Requests for refunds must be made within 14 days from the date of service initiation.
Process for Refunds
Initiate a Refund Request:
Contact our customer service team via email at contact@safetyiii.in or through our mobile app’s support feature.
Provide your service order number, proof of purchase, and detailed reason for the refund request.
Review and Approval:
Our team will review your request and notify you of the approval or rejection of your refund.
If additional information is needed, we will contact you for further details.
Refunds and Processing Times
Approved refunds will be processed within 5-10 business days.
Refunds will be credited back to your original method of payment.
If you haven’t received a refund yet, please check your bank account and contact your credit card company, as it may take some time before your refund is officially posted.
If you have followed these steps and still have not received your refund, please contact us at contact@safetyiii.in.
Non-Refundable Circumstances
Services that have been fully completed.
Custom or personalized services once they have commenced, unless there is an error on our part.
Any requests made after 14 days from the date of service initiation.
Exceptions
If there was an error or issue with the service provided, please contact us immediately for resolution. We aim to rectify any issues to your satisfaction.
Changes to the Refund Policy
We reserve the right to modify this refund policy at any time. Changes and clarifications will take effect immediately upon their posting on our website and mobile app.
For any questions or concerns regarding our service refund policy, please contact us at contact@safetyiii.in.